AI takes a blend of both tech and teams—quickly sync up your big plans with those pesky line items.
A lot of companies were caught unawares when ChatGPT dropped into the public sphere in late 2022. Now, as budget cycles refresh, consider what your budgets for 2024 (and beyond) might need to have for your generative AI line items.
Many cost-pressured companies are looking for ways to save money using generative AI—including the taboo topic of staff reductions—but the reality is that initial AI spend will often be higher than meaningful savings, and it's more realistic (and arguably more ethical) to think of augmentation and re-allocation of teams rather than replacement. The budget percentages below constitute a quick take on what a non-AI-centric company, like an existing enterprise, might want to allocate for their generative AI spend to improve their existing business. In a future article, we'll discuss how to account for net new revenue and more exponential or paradigm-shifting changes to the business.
Preparation and strategy: 5%
Creation of an AI pipeline (a learning loop + innovation funnel or equivalent)
Create an AI Pipeline: Set out a simple ideas funnel and learning loop to catch questions, new possibilities, and track progress with prototypes and pilots. These pipelines can be like (or integrated into) your other intrapreneurial pipelines.
Host an AI Executive Forum: Rapidly upgrade thinking in the executive layer and align on the most essential imperatives and guidelines to enable exploration of new AI possibilities.
Run an AI Accelerator: Create a simple, active process for people to participate in from across your organization. This could be an immersive two days or series over twelve weeks; later, generative AI workstreams can be added to an overall accelerator or incubator function in your business.
Tip: focus on new AI use cases first, not finding a 'nail to hammer' with whatever shiny new tool is available.
Systems integration and change management (higher for ‘exponential’ use cases than ‘incremental’ use cases, often)
System Integration: Costs for integrating AI into existing IT infrastructure and business processes.
Change Management: Expenses related to managing organizational changes due to AI implementation.
Maintenance and upgrades: 5%
Someone has to run it—and continue to tune models, support users, etc.
Ongoing Maintenance: Regular costs for maintaining AI systems.
Upgrades and Improvements: Budget for future improvements and updates to AI models and infrastructure.
Product updates: 5%
Adjustments to your products’ UX/UI, value propositions, support and documentation, if applicable
Backend product changes: Impact of AI integrations into software and human workflows.
Frontend UX and UI: Introduction of new interfaces such as chat or AI assistants.
Support updates: Upgrading or tailoring support process and technical documentation.
Marketing and PR: 5%
If you launch AI functions, does anyone know? What if things go wrong?
Promotion: Costs for marketing initiatives to promote new AI-driven products or services.
Public Relations: Managing public perception and communication regarding AI initiatives.
Contingencies and new opportunities fund: 5%
There will be inevitable changes in the AI landscape
Unexpected Expenses: A reserve budget for unforeseen costs or challenges in AI implementation.
New Opportunities: In October 2022, almost no one had budget set aside for something like ChatGPT or other generative AI opportunities. Make sure you have enough resources to seize new opportunities—many of your competitors won't be able to.