Concept:

Relational Agent

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Definition

Relational Agent

A technology designed to create long-term, social and emotional bonds with users. Relational agents often use conversational AI, chat or voice interfaces, and user-specific data to earn rapport and trust with a user, raising many new possibilities—and ethical quandaries.

"Woebot is a relational agent for mental health, designed to support users' reflection and personal growth."

Guidebooks

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