Analog: 1) the use of signals or information represented by a variable physical quantity, like position, voltage, or wave frequency; 2) a contrast or predecessor to the use of digital computer technologies.
Digital: 1) the use of numbers and mathematical representations (usually the binary 1 or 0) to capture and convey information; 2) software-defined value, offerings, and organizations.
“We used to manage all of our customer relationships through team members in our branches, but now we also work with our customers digitally—via APIs, chat systems and on-demand support documentation.”
